I am SO ready
May. 25th, 2003 09:12 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
bronwynrhto bash some heads in. If only, oh if only tomorrow weren't a holiday!
I've been preparing my rant since Friday, when I tried to get in touch with the yahoos at MegaDeath (MegaLife) to find out why I hadn't heard from them regarding the claim I had told them to re-re-re-open. I never got through, a fact which only heightened my level of pissed-ness.
I contacted our on-campus liaison to find out that they've taken away her computer, so she couldn't help me unless I came in with my paper work next week and she would see what she could do over the phone - provided she could raise someone. (THANK you, HIPAA). Pissed-ness raised a little more, but fine. We'll deal with it next week - on Tuesday because Monday's a holiday.
Then, I get home to find a DUN LETTER in my mail box from my doctor saying that if the bill isn't paid, they're going to send me to COLLECTIONS!!! EXSQUEEZE ME?!? (many many expletives censored here)
Heh. Uh, no. I don't think so.
Am I not the one who's been calling MegaDeath over and over and over again trying to get them to follow their own policy? Am I not the one who's been trying to get this bill paid, 100% in full at the required preferred rate for preferred providers as it should be per the policy?? Am I not the one who has called the doctor's office after every conversation with MegaDeath, keeping the doctor's office apprised of the situation? Have they not received the same Statements of benefits that I've received? Have they not received the checks that were insufficient, but nevertheless the results of my continued efforts?
Oh that's right. I AM!! And THEY HAVE!!
Send me to collections. Damn well better not. We'll have words, we will.
MegaDeath will be hearing from me on Tuesday morning, first thing. I'll be in Eileen's office, so that if I can't get through on my own, she'll do it for me through HER channels. Then, I'll be calling the doctor's office and we're going to have a little discussion.
We're going to talk about how wrong it is for them to dun me. We're going to talk about how he should drop his association with MegaDeath if he doesn't like the way they do business, and I will find another doctor. We're also going to talk about how he should be informing his other MegaDeath patients about what I've been doing, because if he's letting them pay these bills instead of making MegaDeath pay them, then he's letting his patients get screwed, and that's just not right. That last bit, I'm also going to tell MegaDeath - if I ever get a chance to talk to a supervisor.
Don't cross me. You will regret it.
I've been preparing my rant since Friday, when I tried to get in touch with the yahoos at MegaDeath (MegaLife) to find out why I hadn't heard from them regarding the claim I had told them to re-re-re-open. I never got through, a fact which only heightened my level of pissed-ness.
I contacted our on-campus liaison to find out that they've taken away her computer, so she couldn't help me unless I came in with my paper work next week and she would see what she could do over the phone - provided she could raise someone. (THANK you, HIPAA). Pissed-ness raised a little more, but fine. We'll deal with it next week - on Tuesday because Monday's a holiday.
Then, I get home to find a DUN LETTER in my mail box from my doctor saying that if the bill isn't paid, they're going to send me to COLLECTIONS!!! EXSQUEEZE ME?!? (many many expletives censored here)
Heh. Uh, no. I don't think so.
Am I not the one who's been calling MegaDeath over and over and over again trying to get them to follow their own policy? Am I not the one who's been trying to get this bill paid, 100% in full at the required preferred rate for preferred providers as it should be per the policy?? Am I not the one who has called the doctor's office after every conversation with MegaDeath, keeping the doctor's office apprised of the situation? Have they not received the same Statements of benefits that I've received? Have they not received the checks that were insufficient, but nevertheless the results of my continued efforts?
Oh that's right. I AM!! And THEY HAVE!!
Send me to collections. Damn well better not. We'll have words, we will.
MegaDeath will be hearing from me on Tuesday morning, first thing. I'll be in Eileen's office, so that if I can't get through on my own, she'll do it for me through HER channels. Then, I'll be calling the doctor's office and we're going to have a little discussion.
We're going to talk about how wrong it is for them to dun me. We're going to talk about how he should drop his association with MegaDeath if he doesn't like the way they do business, and I will find another doctor. We're also going to talk about how he should be informing his other MegaDeath patients about what I've been doing, because if he's letting them pay these bills instead of making MegaDeath pay them, then he's letting his patients get screwed, and that's just not right. That last bit, I'm also going to tell MegaDeath - if I ever get a chance to talk to a supervisor.
Don't cross me. You will regret it.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
Hooray, MegaDeath!!!
Date: May 25th, 2003 09:03 am (UTC)yipee!!!
Re: Hooray, MegaDeath!!!
Date: May 25th, 2003 09:37 am (UTC)This is why I couldn't get through on Friday when I called.
This is why all our claims are going to take FOREVER and why none of them will be handled properly the first, or even the second, time.
This is going to be their probable excuse for not handling my claims from JANUARY and FEBRUARY.
This is why I am constantly faced with the mortgage vs. health care dilemma.
Ass holes.
Can anyone explain to me why they haven't hired more hands to handle the extra load? Anyone? Anyone?
(no subject)
Date: May 25th, 2003 12:22 pm (UTC)(no subject)
Date: May 25th, 2003 02:52 pm (UTC)Good luck with your battle - may they cringe before you! (;